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From Order Taker To Sales Maker

August 16th, 2010 | Posted in Sales and Customer Service | Comments Off on From Order Taker To Sales Maker

We have a number of Breuer chairs in our office and recently one of the cane seats wore out. I called the local retailer where I had purchased replacement seats before. The person who talked to me seemed less than enthusiastic about selling a replacement seat. His part of the conversation went something like this: […]

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