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YouSendIt is a great service for sending files that are too large to go as email attachments.  In a recent interview, Brad Garlinghouse, C.E.O. of YouSendIt, summarized his company’s culture in terms of three driving values: be in, be real, and be bold.  Here are some excerpts. Values  “Be in” is all about passion.  Life […]

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In today’s challenging economic climate, companies in every industry find that their customers crave excellent service experiences, courteous first-call resolution, and consistency across all service delivery channels.  At the same time, companies need to retain customers, increase referrals and repeat business, and achieve higher customer lifetime value through up-selling and cross-selling. A successful service to […]

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