
Coach The Coaches
Training alone is never enough to transform front-line performance. You need your entire management team to be passionate, fully engaged, and committed to leading, directing, guiding, reinforcing, coaching, and developing your employees.
We help your first-line managers to become more effective sales and service coaches. They learn to:
- Build strong relationships with your sales and service employees.
- Reinforce strengths, and identify and prioritize opportunities for improvement.
- Focus on the behaviors that drive the numbers.
- Conduct powerful 1:1 coaching conversations that lead to buy-in and commitment to change.
- Coach “in the moment” to help representatives capture every opportunity.
Executive Coaching
In today’s highly competitive environment, even the most successful senior executives need to continue to grow and improve their leadership effectiveness. The Elkind Group provides personalized executive coaching to help senior and emerging leaders achieve significant personal growth and professional development.
If you or the members of your senior team are committed to improving your effectiveness as sales and service leaders, please contact us. Experience the coaching process for yourself so you can decide if you are ready to accelerate your professional growth and enhance your effectiveness as a leader.

I worked with Kerry and The Elkind Group twice to create custom offsite programs for my team at Gilead Sciences. Both times Kerry was able to immediately assess our needs and craft an outstanding program that was appropriate and timely. Kerry is a gifted coach who understands complex issues and people. I would definitely work with Kerry again and would highly recommend her to any other professional manager who is looking to help their team maximize their potential.
Eric Fong
Manager, Marketing Communications & Events, Abbott Vascular Devices


