1
Q:
I can demonstrate what I want the people on my team to do.
A:
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Consistently
Frequently
Sometimes
Once in a While
Rarely
2
Q:
I know the individuals that I coach as people, not just as employees.
A:
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Consistently
Frequently
Sometimes
Once in a While
Rarely
3
Q:
When I'm talking with a team member who is having a performance problem, I
express confidence that they can improve.
A:
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Consistently
Frequently
Sometimes
Once in a While
Rarely
4
Q:
The individuals on my team know what's expected of them and what they must do to
meet those expectations.
A:
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Consistently
Frequently
Sometimes
Once in a While
Rarely
5
Q:
I know how to clearly explain the goals and objectives of our department and our
team.
A:
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Consistently
Frequently
Sometimes
Once in a While
Rarely
6
Q:
I know how the individuals that I coach learn most effectively.
A:
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Consistently
Frequently
Sometimes
Once in a While
Rarely
7
Q:
I can be tough on a problem without being tough on the person.
A:
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Consistently
Frequently
Sometimes
Once in a While
Rarely
8
Q:
On a regular basis, I identify what each member on the team is doing well and
what he or she needs to improve.
A:
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Consistently
Frequently
Sometimes
Once in a While
Rarely
9
Q:
I can respond effectively to objections and concerns from customers or team
members.
A:
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Consistently
Frequently
Sometimes
Once in a While
Rarely
10
Q:
I know what motivates the people that I coach.
A:
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Consistently
Frequently
Sometimes
Once in a While
Rarely
11
Q:
After I provide feedback, the individuals that I coach feel encouraged and eager
to try.
A:
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Consistently
Frequently
Sometimes
Once in a While
Rarely
12
Q:
When I coach someone I put together a plan of specific activities to help that
person improve.
A:
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Consistently
Frequently
Sometimes
Once in a While
Rarely
13
Q:
I can explain the work measurements that are the basis for my employees'
evaluation.
A:
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Consistently
Frequently
Sometimes
Once in a While
Rarely
14
Q:
I tailor what I'm saying to the style and needs of the individual I'm talking to.
A:
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Consistently
Frequently
Sometimes
Once in a While
Rarely
15
Q:
The people that I coach consider me to be a good listener.
A:
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Consistently
Frequently
Sometimes
Once in a While
Rarely
16
Q:
I develop a plan of action to guide my coaching activities.
A:
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Consistently
Frequently
Sometimes
Once in a While
Rarely
17
Q:
When I observe one of my team members, I know where to focus my comments to help
them improve.
A:
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Consistently
Frequently
Sometimes
Once in a While
Rarely
18
Q:
I know my employees’ career goals and what they hope to get out of this job
experience.
A:
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Consistently
Frequently
Sometimes
Once in a While
Rarely
19
Q:
I’m positive and enthusiastic.
A:
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Consistently
Frequently
Sometimes
Once in a While
Rarely
20
Q:
I follow up and inspect what I expect.
A:
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Consistently
Frequently
Sometimes
Once in a While
Rarely
