Kerry Weiner Elkind is an internationally recognized expert on improving workplace performance.
Kerry has more than 20 years of experience helping organizations build and sustain world-class leadership, management, and employee performance. Kerry works with Fortune 1000 companies in a variety of industries to align strategy and performance so that front-line sales and service employees can make a greater contribution to bottom-line results. She has developed and implemented successful initiatives for winning and retaining customers in all types of workplace environments from major call centers to business-to-business and direct sales organizations.
Kerry’s energy, enthusiasm, and passion for creating a high performing workplace make her an inspiration and a favorite to senior leaders, management teams, and front-line sales and service representatives worldwide.
Internationally, leaders hire Kerry to develop, implement, and sustain performance-driven service and sales cultures throughout their organizations. She has conducted leadership training sessions in France, Hong Kong, China, and Thailand, and she has trained leaders throughout the Asia Pacific region.
In addition to leadership training, Kerry provides one-on-one executive coaching to help global leaders achieve world-class results. She is a certified senior consultant for Birkman International and for the Mediation Training Institute International.
Kerry earned her undergraduate degree in History at Binghamton University. She earned her Master’s Degree in education and a Certificate of Educational Therapy from Holy Names University.
Kerry co-authored Free Agents: People and Organizations Creating a New Working Community (Jossey-Bass, Inc. 1997) and Service to Sales: Changing Culture and Mindset in Your Call Center (Noble Dog Press, 2007). She also is a contributing writer to many internet and nationally syndicated publications.
Kerry served as Director of Strategic Planning on the Board of Directors for UCSF Partners In Care, as well as a board member on a number of nonprofit organizations and independent schools. She earned her Master’s Degree in Education and a certificate in Educational Therapy from Holy Names University. In her spare time, Kerry works with teenagers and young adults in improving reading fluency and comprehension skills.
Kerry brings amazing energy to whatever she does. She is quick to understand the big picture and at the same time figure out what needs to be done to deliver the results. She’s talented in working with large groups and senior executives. And she understands business results and how to focus the service/sales relationship to bring businesses to the next level.
Cynthia Scott
Director of the Executive Certificate Program at Presidio Graduate School
Former SVP Product Development, Lee Hecht Harrison
